Job Title
German Speaking (Native level) operation Specialist
Experience
0-2 Year Experience
CTC
9.60 LPA
Open Positions
2 Positions
About
Job Description
Take Your Career Global: Join us as a German-Speaking Operations Specialist for a Swiss Client!
EnactOn is seeking a dynamic, customer-focused professional who is excellent in German written communication. As a German-Speaking (Native level) Operations Specialist, you will be working with our prestigious client in the space of affiliate and online marketing industry. The client is based in Switzerland.
Key Responsibilities as a German Speaking (Native level) operation Specialist
- Managing website CMS and adding coupons & offers in German
- Content writing in the German language
- Content writing for Social Media
- Help with sales emails (p.e. write follow-ups)
- Provide customer support to users of the portal and handle queries, complaints, and suggestions in the German language
- Collaborate with various internal departments and third-party service providers to enhance the customer experience
- All of these in absolutely polished written or verbal German language
Required Skills
- Fluent written (Native-level) German skills are essential
- 2+ years of proven Experience in customer support or sales is required
- Must be willing to work in the Swiss timezone
Soft Skills
- Excellent interpersonal and communication skills
- Strong problem-solving skills
- Ability to work independently and take responsibility/ownership of projects
- Excellent at remote work & asynchronous communication with the client
Nice to Have
Frequently Asked Questions
A German-speaking Operations Specialist supports operational processes, communication, and optimization within an organization. They facilitate effective communication with German-speaking clients and partners, optimize workflows, analyze data, manage projects, ensure quality, maintain relationships, ensure compliance, troubleshoot issues, and collaborate cross-functionally. They play a vital role in bridging language and cultural gaps and contribute to operational efficiency and growth in German-speaking markets.
Recruiting Process at EnactOn
You’re considering applying for a job. What happens next? Learn more about your upcoming recruiting journey.
Step 1
Submit Application
Our recruiting team will review your application and take a follow-up within a week about whether we will look forward to your application.
Step 2
Recruiter Phone Interview
The recruiter will set up a phone call to know more about you and answer your questions. You should not expect any feedback at this stage.
Step 3
Assessment
You may receive a content assignment depends on the position you’re applying for. It gives a better idea of what a job is like.
Step 4
Face to Face Interview
You will interview with Enacters who have prepared to ask you thoughtful questions. It’s only for the candidates who cleared the assessment.
Step 5
Decision Stage
After a detailed brief, you receive an offer. If not, we provide candidates with thoughtful feedbacks for future interviews.
Step 6
Onboarding
After you accept an offer, our recruiting team will guide you through the onboarding process.
Benefits and perks
Hardworking people who constantly add value to the company deserve great support. That’s why we are maintaining flexible culture and exceptional learning experience for all our employees.
Intern development program
To get started, training and mentoring are essential to any college student. For every new hire, we have several structured internship programs designed to transform them into professional employees.
Decent payout
We do take care of employee’s needs and value their importance. We offer a competitive payout, incentives bonuses. Our interns are getting decent pay as well.
Remote Work
You don’t only need to be office or at a desk to show impact. You can choose to work from home or office with our hybrid working model.
Time off
We do believe in a healthy work-life balance. An assortment of leaves allows employees to enjoy some time off from work with their families and friends. Be it on vacation or sick leaves.
Fun stuff
We do not miss any treats, get together and celebrations. There is no shortage of fun when you work at Enacton. Work hard and party harder!
Other Job Openings
Explore more opportunities to grow your career at EnactOn
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He Wang
Founder at Cashbackist, Inc.